We are committed to maintaining the integrity of our clients personal and private information. In line with the Protection of Personal Information Act, Pool Spa & Filtration Group is committed to protecting the privacy of personal information of our data subjects. The information you share with us as a data subject allows us to provide you with the best experience with our products and services. The company has dedicated policies and procedures in place to protect to the best of our ability all personal information collected and processed by us. Please read below for more information on what is personal information, how we collect, process, use and disclose personal information.
This Policy outlines:
The notification will be made as soon as reasonably possible after the discovery of the compromise, taking into account the legitimate needs of law enforcement or any measures reasonably necessary to determine the scope of the compromise and to restore the integrity of the responsible party’s information system.
“Pool Spa Filtration Group means Pool Spa & Filtration Contracts Pty Ltd, Pool Spa & Filtration Contracts KZN Pty Ltd, Pool Spa & Filtration Supplies Pty Ltd and Pool Spa & Filtration Supplies KZN Pty Ltd”
Processing of Personal Information
Pool Spa & Filtration Group undertakes not to use or disclose any personal information collected online. Personal Information collected online will only be disclosed within our corporate family and service providers where required to perform a service to customers or improve your online experience.
If you sign up for Pool Spa & Filtration Group newsletters or marketing mailers, you expressly consent to Poolspa’s sending you marketing communications. You may unsubscribe to these marketing communications at any time by clicking on the link within the electronic marketing material or by contacting our Information Officer.
After placing an order, we will send you transactional emails for the purpose of tracking your order and keeping you informed. When placing an order, you consent Pool Spa & Group contacting you for purposes relating to the order and performance of the purchase agreement. Transactional emails are not considered marketing communications and/or direct marketing.
E-mail addresses will only be used for the purpose for which you provide it and will not be added to a mailing list unless you request that this be done. We will not disclose it without your consent.
Updating Your Personal Information
Should your personal information change, please contact us on as soon as soon as possible to enable us to update your personal information. You can update your Personal Information anytime by contacting the administrator on email@example.com or firstname.lastname@example.org.
Security of Your Personal Information
Pool Spa & Filtration Group will take appropriate and reasonable technical and organisational steps to protect your personal information according to industry best practice. Our security measures (including physical technological, and procedural safeguards) will be appropriate and reasonable. This includes the following:
Disclosure of Personal Information
Pool Spa & Filtration Group will not share your information with any third parties other than:
Pool Spa & Filtration Group shall ensure that persons authorised to process the personal information have committed themselves to an obligation of confidentiality. Information will be treated as confidential and will not be disclosed to any third party without prior consent of the data subject, unless it is legal or contractually required for its legitimate business purposes.
You have the right to request the identity of all third parties who have access to your personal information.
Pool Spa & Filtration Group is committed to complying with the Protection of Personal Information Act 4 of 2013 as well as the Promotion of Access to Information Act 2 of 2000 and its principles.
Should you become aware that your personal information has been compromised in any way, please contact our Information Officer at Brian Algar – email@example.com and we will take the necessary actions to protect your information.